Terms of Service

Last updated: 4 September 2026

Please read this first

TCM Pattern provides general wellness education. It is not a medical service, does not provide medical advice, and does not diagnose. Nothing on this site replaces seeing a qualified healthcare professional. If you have a medical emergency, call your local emergency number.

1. What TCM Pattern is

TCM Pattern offers an educational questionnaire that interprets your answers using the framework of traditional Chinese medicine (TCM) "patterns" — an interpretive system used within that tradition. The output describes a pattern, not a disease, and reflects a body of traditional theory rather than a clinical examination.

By using TCM Pattern you accept these terms. If you do not, please don't use the site.

2. Not medical advice

3. Eligibility

TCM Pattern is for people aged 18 and over.

4. Payments and refunds

Paid reports are digital products delivered instantly. Once a report is delivered we cannot offer a refund, except where required by law. If something went wrong — a failed download, a duplicate charge, a report that never arrived — email support@tcmpattern.com and we will sort it out.

Prices are shown in US dollars and may be converted by your payment provider. Any taxes or duties are your responsibility.

5. What you may do with your report

Your report is for your personal use. Please don't resell it, publish it, or present it as professional medical advice to other people.

6. Our liability

To the extent the law allows, TCM Pattern is provided "as is", without warranty of any kind. We are not liable for any loss arising from your use of the site or from decisions you make based on its content. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot legally be limited.

7. Availability

We may change, suspend, or stop the service at any time. We'll try to give notice where it's practical.

8. Intellectual property

The questionnaire, the pattern library, the report text and the site design belong to TCM Pattern. You may not copy or reuse them commercially without written permission.

9. Governing law

These terms are governed by the laws of England and Wales. Nothing here removes any protection you have under the mandatory consumer law of your own country.

10. Contact

support@tcmpattern.com